Frequently Asked Questions

We have put together a list of the most Frequently Asked Questions.

1: How much are the delivery costs?
Free to all UK buyers (Tracked & Signed)
If you reside outside the UK, the delivery cost is just £30.00 (per plant)

2: When will i receive my order?
We ship our orders daily

3: Do you offer returns?
We offer a 7-day money back guarantee on all our plants sold on this website. Please see our Returns Policy for further details

4: Do I need to feed my new plant?
You will not need to feed your new plant for at least 3 months after delivery.

5: Are specialist lights required?
No…Plants will grow if they get at least 6-7 hours bright light (not direct sunlight) usually a south facing window is adequate.

6: Will i need to buy a Humidifier?
This really depends on the Humidity of your environment, Rare and Exotic Plants such as these do require a slightly higher humidity.

7: Why are these plants so expensive?
There could be several factors, either the plant is in current high demand and or is very rare and difficult to propagate.

8: What is Propagating a Plant?
Plant propagation is the process of creating new plants. The resulting new plant is genetically identical to its parent. Asexual propagation involves the vegetative parts of a plant: stems, roots, or leaves.

9: What is the best Temperature?
Exotic Plants prefer a warmer climate, We currently keep our Plants at 18-29 °C.